Customers' role in delivering enhanced service outcomes

Research output: Research - peer-reviewPaper

Original languageEnglish
StatePublished - 23 Jun 2017
EventFrontiers in Service 2017 - Fordham University, New York, United States
Duration: 22 Jun 201725 Jun 2017
https://frontiers2017.com/

Conference

ConferenceFrontiers in Service 2017
CountryUnited States
CityNew York
Period22/06/1725/06/17
Internet address

    Research areas

  • customer experience management, service quality, service delivery, hospitality, service employee, customer behaviour

View graph of relations