Publications

  1. 2017
  2. Actor engagement platforms: exploring business actor engagement in complex service systems

    Blasco, L., Alexander, M., Chen, T., Jonas, J., Raithel, S. & Sörhammar, D. 25 Jun 2017

    Research output: Contribution to conferenceAbstract

  3. Customers' role in delivering enhanced service outcomes

    Katsaridou, I. & Wilson, A. 23 Jun 2017

    Research output: Contribution to conferencePaper

  4. Development of the NES online palliative care medicines training series for health and social care support staff

    Corcoran, E. D., Bennie, M., Akram, G., MacRobbie, A., McCusker, C., Findlay, V., Harrington, G., Dunlop, J. & Watson, A. 20 Jun 2017 1 p.

    Research output: Contribution to conferencePoster

  5. Towards the prediction of supersonic jet noise predictions using a unified asymptotic approximation for the adjoint vector Green's function

    Afsar, M. Z., Sescu, A., Sassanis, V. & Lele, S. K. 20 Jun 2017 p. 1-17 17 p.

    Research output: Contribution to conferencePaper

  6. Facilitating communities of practice with causal mapping workshops

    Pyrko, I., Eden, C., Dörfler, V. & Stierand, M. 15 Jun 2017 p. 1966-1977 12 p.

    Research output: Contribution to conferencePaper

  7. Fishing for meta-knowledge: a case for transdisciplinary validation

    Dörfler, V. & Baracskai, Z. 15 Jun 2017 p. 337-348 12 p.

    Research output: Contribution to conferencePaper

  8. Fuelling positive service encounters: the customer's contribution

    Katsaridou, I. & Wilson, A. 13 Jun 2017 10 p.

    Research output: Contribution to conferencePaper

  9. Exploring business actor engagement in service systems through engagement platforms

    Blasco, L., Alexander, M., Chen, T., Jonas, J., Raithel, S. & Sörhammar, D. 12 Jun 2017 3 p.

    Research output: Contribution to conferenceAbstract

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